Custom Install
If you're unable to install proAIS2 on your Windows PC or laptop. We would advise making sure all outstanding windows updates are installed. Alternatively, you can select the option of not installing the USB driver during the installation as shown below by choosing Custom and selecting Entire feature will be unavailable under USB Device Drivers. This will allow your laptop to connect to the internet and download the drivers automatically via windows update.
Installing Outstanding Windows Update
Please download and install all outstanding Windows UpdatesYou will need to go into the Control Panel for each operating system as shown below
Windows 10
Windows 8
Windows 7
If the problem persists please contact support@em-trak.com for assistance.