| Possible cause |
Solution |
| ALR001 - Tx malfunction. |
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You must programme your MMSI number. Each X100 requires a unique MMSI number. In the United States, this MUST be programmed into the unit by an authorised dealer. Click here for information about MMSI numbers.
If the recommended solutions have not fixed the issue then contact your local em-trak Marine Electronics Limited dealer who will assist you.
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| ALR002 - Antenna Voltage Standing Wave Ratio (VSWR) exceeds the limit. |
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Your VHF antenna might not be compatible with the X100. contact em-trak Marine Electronics Limited for guidance.
Check that the VHF antenna is connected properly to the X100, and the cable isn't damaged. You can replace the cable if needed.
If the recommended solutions have not fixed the issue then contact your local em-trak Marine Electronics Limited dealer who will assist you.
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| ALR003 - Rx Channel 1 malfunction. The Rx1 frequency synthesizer failed to lock. |
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Quickly switch to the next channel in the radio band, then return to the original channel. This helps the synthesizer lock onto the signal.
Turning the X100 on and off may fix the issue, click here to learn how to reset.
If the recommended solutions have not fixed the issue then contact your local em-trak Marine Electronics Limited dealer who will assist you.
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| ALR004 - Rx Channel 2 malfunction. The Rx frequency synthesizer failed to lock. |
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Quickly switch to the next channel in the radio band, then return to the original channel. This helps the synthesizer lock onto the signal.
Turning the X100 on and off may fix the issue, click here to learn how to reset the X100.
If the recommended solutions have not fixed the issue then contact your local em-trak Marine Electronics Limited dealer who will assist you.
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| ALR007 - UTC Sync Invalid, the internal GNSS transmitter is no longer directly synchronized with the GNSS receiver. |
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The GNSS receiver cable might be damaged or worn. Check to see if it’s still in good condition, and replace it if needed.
The GNSS receiver might not be receiving a signal. If possible, use a spectrum analyzer to check if any signal is being received.
If the recommended solutions have not fixed the issue then contact your local em-trak Marine Electronics Limited dealer who will assist you.
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| ALR011 - Heading sensor offset. |
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Your heading sensor might be misaligned with the front-to-back axis of your boat. Check its alignment and re-adjust if necessary.
Metallic bulkheads, items, and electronic equipment can interfere with the heading sensor. Make sure there’s nothing like this positioned near the sensor.
The heading sensor cable might be damaged or worn. Check to see if it’s still in good condition, and replace it if needed.
If the recommended solutions have not fixed the issue then contact your local em-trak Marine Electronics Limited dealer who will assist you.
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| ALR026 - No sensor position in use. |
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The GNSS antenna might be blocked. Check to make sure there’s nothing nearby or in the signal path that could interfere with the signal.
The GNSS cable might be damaged or worn. Check to see if it’s still in good condition, and replace it if needed.
Your GNSS antenna might not be compatible with the X100. contact em-trak Marine Electronics Limited for guidance.
If the recommended solutions have not fixed the issue then contact your local em-trak Marine Electronics Limited dealer who will assist you.
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| ALR029 -No valid SOG information. |
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You may just be in a location that is difficult to get an accurate GNSS fix, check that your correct location is showing on screen, if not wait for about 5 minutes to see if you get a fix.
The GNSS antenna signal might be blocked by something in the signal path, make sure there is nothing that could block the path and that nothing could be interfering with the signal.
The GNSS antenna might not be connected properly to the X100, and the cable may be damaged or worn. Check that the cable is connected properly and that it is not damaged or worm. You can replace the cable is needed.
If the recommended solutions have not fixed the issue then contact your local em-trak Marine Electronics Limited dealer who will assist you.
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| ALR030 - No valid COG information. |
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You may just be in a location that is difficult to get an accurate GNSS fix, check that your correct location is showing on screen, if not wait for about 5 minutes to see if you get a fix.
The GNSS antenna might not be connected properly to the X100, and the cable may be damaged or worn. Check that the cable is connected properly and that it is not damaged or worm. You can replace the cable is needed.
If the recommended solutions have not fixed the issue then contact your local em-trak Marine Electronics Limited dealer who will assist you.
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| ALR057 - Power supply. |
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The power supplying the X100 might be outside the 12V to 24V DC range.
Turning the X100 on and off may fix the issue, click here to learn how to reset.
If the recommended solutions have not fixed the issue then contact your local em-trak Marine Electronics Limited dealer who will assist you.
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ALR067 - Noise threshold exceeded on Channel A.
ALR068 - Noise threshold exceeded on Channel B.
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This alarm is normal when sailing in busy shipping lanes and is nothing to worry about.
Check that the VHF antenna is connected properly; there is no damage to the cables and is functioning properly. Replace the cable if necessary.
The VHF antenna might not be compatible with the X100 contact em-trak Marine Electronics Limited for assistance.
If the recommended solutions have not fixed the issue then contact your local em-trak Marine Electronics Limited dealer who will assist you.
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